About Starfish

Find your courses using the navigation menu:

1. Select the navigation menu (three lines).
2. Select Courses to access all of your courses and instructor information. For each course:
   1. If there is peer tutoring available through The Learning Centers, you can access the purple tutoring box.
   2. If your instructor is keeping attendance, that will be in the Attendance tab.
   3. If your instructor has office hours, you can select the link to schedule an appointment.

Find your courses on your dashboard:

1. Select the navigation menu (three lines).
2. Select Dashboard.
   1. The Calendar tile shows when you are scheduled to be in class or have a scheduled appointment. If you select a course block, a side panel will open with more information about the course. You can schedule appointments with your instructor and tutoring services if they are available.
   2. The My Connections tile shows your instructors’ information and schedule an appointment.

1. Select the navigation menu (three lines).
2. Select My Success Network.
3. Find your instructor or advisor in Your Connections. If you don’t see the person you are looking for, search for their name in top search bar.
4. Select the three dots in the same row of the person’s name and select Schedule.
5. Choose why you’d like to meet with this person about and select Continue.
6. Select an available day and time from the options provided. You can select different dates. Select Continue.
7. Review all of the information prior to confirming the appointment.
   1. Need a longer appointment than the minimum length designated? Select Change duration. Then, select the length of time and select Save.
   2. Want to link your appointment with the course you are taking? Select Add a course. Then, select your course and select Save.
   3. Want to provide a little more information about the meeting you’re scheduling? Add your notes in the text box.
8. Confirm the appointment.
9. You will get an email reminder at 8 a.m. on the day of the appointment and 15 minutes before it is scheduled to begin.

1. Select the navigation menu (three lines).
2. Select Courses.
3. If peer tutors are available for your course, you will see a tutoring service next to your instructor’s information. Select Schedule Appointment.
4. Select what you need help with and select Continue.
5. Select the appointment that works best for you. You will see all available times for the dates selected on the calendar. You can select different dates. Select Continue.
6. Review all information on the confirmation page, add your phone number to the comment box, and select Confirm.
7. Once you’ve confirmed the appointment, a Learning Commons staff member will reach out to you, at the number you entered on the confirmation page, to speak to you about your needs and find the best platform for your distance tutoring appointment to take place.
8. You will receive a confirmation email to your JCC email, and the appointment will be added to your Starfish calendar.

Learn more about peer tutoring »

1. Select the navigation menu (three lines).
2. Select Upcoming.
3. You can access all your upcoming scheduled appointments.
   1. If you need to cancel your appointment, select the three dots after the appointment box.
   2. These appointments will also show up on your Dashboard page calendar.
   3. If you select the appointment block, a side panel will open with more information.

1. Select the navigation menu (three lines).
2. Select your name, and select Edit Profile. 
3. Make updates to your profile.
   1. Upload a photo.
   2. Confirm your alternate email is correct and check the box if you’d like to get notifications to that email.
   3. Confirm that your phone numbers are correct (if they are not correct, update them here and in Banner).
   4. Check the box after the cell phone field to receive text message notifications
4. Select Save Changes.

1. On the Dashboard, select the Raise Your Hand link.
2. A pop-up window will open. Select the Type of help needed drop-down menu to select your need.
3. Choose the course context (if appropriate) and provide any details that the respondent might need.
4. Select Submit.

You can also access the Raise Your Hand feature via:

• The navigation menu
• On the Courses page for each course (the lifesaver icon)

1. Select the navigation menu (three lines).
2. Select My Success Network. You can access a variety of resources:
   1. Search box: search for services, offices, and staff.
   2. Your Connections section: find all your instructors and advisor.
   3. Your Services section: find all the student services offices. Services are color-coded by location: green = Jamestown Campus, yellow = Cattaraugus County Campus, gray = North County Center, white = college-wide
3. If you select a service:
   1. You will go to their service page with a description of what that office does, staff, location, hours, and contact information.
   2. If you select a staff member, you can schedule an appointment with them.