About Brightspace

JCC's Microsoft multi-factor authentication (MFA) system is used to log in to many of JCC’s information technology systems, such as Brightspace and Degree Works. You can use the Microsoft Authenticator on your smartphone, text message verification, or phone call verification.

Microsoft Authenticator installation:

1. Download and install the Microsoft Authenticator app on your smartphone from the Google Play Store or Apple App Store
2. Open the app and select either Decline or Agree on the "Microsoft needs basic app data" screen
3. Select Add work or school account
4. Enter your JCC email address (if you have one with @mail.sunyjcc.edu, use it) and select Next
5. Enter your JCC password and select Sign in
6. Select I can’t use my Microsoft Authenticator app right now
7. Select Text +X XXXXXXXXX - six-digit code will be sent to your phone via a text message
8. Enter the code that was texted to your phone and select Verify
9. Select Finish

Using multi-factor authentication:

1. From time to time, when you log in to a JCC information system from any device, you will be prompted to approve your sign-in request through your Microsoft Authenticator app.
2. Select the push notification and select Approve.
3. You will be authenticated, and your login will be completed.

More information:

• Microsoft: What is Multifactor Authentication
• Microsoft: Add security verification methods
• Microsoft: Sign in to your work or school account using your two-step verification method