About MyJCC

Access your MyJCC student account

As a student at Jamestown Community College, you'll use your MyJCC account for many college resources, including Banner, Brightspace, Degree Works, JCC email, library databases, LinkedIn Learning, Starfish, and wifi on campus.

Request MyJCC Username
Forgot MyJCC Password
Go to MyJCC

Steps to log into your account

  1. Go to sunyjcc.edu/myjcc
  2. Select the account you want to log into (some accounts will require multi-factor authentication)
  3. Enter your JCC email (smithab01@sunyjcc.edu)
  4. Enter your password
    • New students: Your initial password is your birth date in MMDDYY format (ex. 012490).
    • Current students: If you forgot your password, select the Forgot Password? link. To change your password, select Change your MyJCC password and follow the prompts.
Information about MyJCC Accounts
  • Banner: In Banner, you can access your schedule, grades, and financial aid; add and drop classes; and update your contact information.
  • Brightspace: Some of your instructors use Brightspace to share course materials and communicate with you.
  • Degree Works: Degree Works lets you track your degree progress by showing you which courses you have completed and which courses you still need to take for graduation. You can also view how your courses would fit into another program if you decide to change your major.
  • JCC email: Every student has a JCC email account. This is the official way JCC communicates with you, so be sure to check it regularly.
  • Library databases: Research with JCC’s library catalogs and collections of print and online publications.
  • LinkedIn Learning: Learn a new skill through LinkedIn Learning’s video tutorials.
  • Microsoft software at portal.office.com: JCC provides Microsoft Office to every student free of charge for offline and online use.
  • Starfish: Starfish helps you find instructor office hours, schedule advisement appointments, and connect with student services.
  • Wifi on campus: Enter a web address in your browser and you will be redirected to the JCC wireless login page.
    • Jamestown Campus: JCC-JMST
    • Cattaraugus County Campus: JCC-CATT

Your Microsoft 365 account

We’re excited to let you know that on the weekend of July 4, we moved all JCC campus email and files from Google Workspace (Gmail + Drive) to Microsoft 365 (Outlook + OneDrive).

Here’s a quick cheat sheet to help you do the everyday tasks you’re used to in Google Workspace, now using Microsoft 365. When opening the link, use your JCC email address to log in for access.

Microsoft 365 Questions & Answers
  1. Will I lose any of my Gmail messages or Google Drive files? Nope! Your JCC email and Drive files will transfer automatically to Outlook and OneDrive. Personal @gmail.com accounts stay untouched.
  2. Does my email address change? Your address stays exactly the same (e.g., username@sunyjcc.edu). Only the "mailbox" behind it changes from Gmail to Outlook.
  3. Do I need a new password? No. You’ll sign in to Microsoft 365 with the same JCC email and password you use to access Brightspace/Microsoft 365.
  4. Where do I log in to my email after the switch? You can visit sunyjcc.edu/myjcc and select JCC Student Email.
  5. What about Google Docs links shared in Brightspace or with classmates? Shared class folders and files will get new OneDrive links. Instructors were told how to update their course materials. If you see an old Google link that doesn’t work, please tell your instructor. How to share OneDrive files and folders »
  6. Can I keep using Google Drive if I want? After July 4, you will not have access to Google Drive. If for some reason, something didn’t get transferred, contact the Help Desk to see if they can recover the file(s).
  7. Can I still work with others on documents in real time? Absolutely. Word, Excel, and PowerPoint online let multiple people edit simultaneously, chat and comments included - just like Google Docs.
  8. Do I have to pay for Microsoft Office apps on my laptop/computer? No charge. Your @sunyjcc.edu account unlocks the full desktop versions (Word, Excel, PowerPoint, etc.) for free download on up to five devices. Visit microsoft365.com to install the desktop apps on your computer.
  9. I’m in the middle of a group project - will this break anything? Yes, the owner of the file will have to reshare it with you with a new Microsoft link.
  10. What if I already forward my school email to another account? Any existing JCC Gmail forward stops on July 4. You will not be able to forward your email.
  11. What happens to my YouTube videos stored in my JCC account? You can use Google Takeout to download your videos.
  12. What happens to my Google Sites stored in my JCC account? You can use Google Takeout to download your website in HTML format.
  13. Where do I go for help or training?
    1. Training via Microsoft and LinkedIn Learning: Microsoft 365 Training
    2. Email JCC Help Desk: JCCHelpDesk@mail.sunyjcc.edu
    3. Call JCC Help Desk: 716.338.1122