On-campus & virtual resources
The Counseling and Career Center at Jamestown Community College helps students with academic, transfer, and personal counseling, as well as referrals to community services.
The JCC food pantry is open to any student in need. Services are private, confidential, and free.
Blue Light services are available on campus by picking up a Blue Light phone (Emergency Resources on campus maps).
The Counseling and Career Center is prepared to assist students who are in crisis.
Counseling and Career Center: Monday-Friday, 9 a.m.-5 p.m.
- Jamestown Campus: 716.338.1007 (COCE, 1st floor)
- Cattaraugus County Campus: 716.376.7559 (COLL, 1st floor)
- North County Center: 716.363.6500 (Main Building, 2nd floor)
If a counselor is unavailable, other options include:
Health Center: Monday-Friday, 8:30 a.m.-4:30 p.m.
- Jamestown Campus: 716.338.1077
- Cattaraugus County Campus: 716.376.7569
Campus Safety: Barry Swanson, Coordinator of Campus Safety and Security: 716.338.1015
Resources outside of JCC:
- Chautauqua County mobile crisis team: 800.724.0461
- Cattaraugus County crisis hotline: 800.339.5209
- National suicide prevention lifeline: 800.273.TALK (8255)
- SUNY crisis text line: TEXT “Got5U” to 741741
- Veterans crisis line: 800.273.8255, press 1
Emergency: 911 or use a blue light phone on campus (Emergency Resources on campus maps)
- UPMC Chautauqua Hospital (WCA) emergency care: 716.664.8120
- Olean General Hospital crisis hotline: 1.800.339.5209
- Brooks Memorial Hospital emergency care: 716.366.1111
Police departments (non-emergency):
- Jamestown Police Department: 716.483.7536
- Olean Police Department: 716.376.5678
- New York State Police/Chautauqua County Sheriff's Office Dispatch: 716.753.4232
Victim advocacy and domestic violence:
- Salvation Army Domestic Violence Rape Crisis Program: 1.800.252.8748 (24 hour crisis hotline)
- Cattaraugus Community Action: 1.888.945.3970 (24 hour crisis hotline)
- Southern Tier Health Care System - SAFE Program: 716.372.0614
The Counseling and Career Center has partnered with local community agencies, who have office hours in the Counseling and Career Center on the Jamestown Campus. All students have virtual access, regardless of location or on-campus/online course delivery.
Chautauqua County Mental Hygiene (CCMH): plans, develops, and provides accessible, comprehensive, integrated, outcome-based mental hygiene services. This service includes connection to psychiatry for medication management.
- Hours at JCC: Fridays, 12:30-4:30 p.m.
Health Community Alliance: provides answers to questions and assists in the enrollment process using the New York State of Health Marketplace.
- Hours at JCC: First Wednesday of the month, 11 a.m.-1 p.m.
- Organization contact: Ashley Randolph, navigator | Randolpha@hcanetwork.org | 716.525.0908
Salvation Army Anew Center: provides comprehensive services to domestic violence and sexual assault victims including crisis intervention, hotline, emergency shelter for domestic violence victims, prevention education, advocacy for law enforcement, and court and hospital emergency room calls for rape/sexual assault victims.
- Hours at JCC: Tuesdays and Thursdays, noon-4 p.m.
- Organization contact: Linda Cecchetti, Prevention Education team leader | Linda.firstname.lastname@example.org | 716.640.7743
myStrength: myStrength helps you assess your physical and mental needs and provides suggestions such as how to reduce stress, control anxiety, improve sleep, and overcome challenges of college life. Sign up for your free account at mystrength.com and select Sign Up (access code: JCCJayhawks).
NY Project Hope: NY Project Hope offers a helpline, educational resources, and referrals to help you cope with changes caused by COVID-19.
ThrivingCampus: ThrivingCampus helps you access off-campus mental healthcare, including telehealth options.
Free nationwide resources and referrals: 211
Community mental health services
- Chautauqua Alcohol and Substance Abuse Council (CASAC): 716.664.3608
- Catholic Charities: 716.484.9188
- Chautauqua County Department of Mental Hygiene: 716.661.8330
- Chautauqua Opportunities Mobile Crisis Team: 800.724.0461
- Family Service of the Chautauqua Region: 716.488.1971
- Mental Health Association of Chautauqua County: 716.661.9044
- Recovery Options Eagle's Nest (non-crisis support): 877.426.4373 or (text) 716.392.0252
- The Resource Center: 716.661.1590
- UPMC Chautauqua WCA - Chemical Dependency Services: 716.661.8330
- UPMC Chautauqua WCA - Jones Memorial Hospital: 716.664.8640
- VA Outpatient Clinic: 716.338.1511
- Allegany County Community Services: 585.593.1991
- Council on Addiction Recovery Services (CAReS): 716.373.4303
- Catholic Charities: 716.372.0101
- Cattaraugus County Department of Community Services: 716.373.8040
- Connecting Communities in Action: 716.945.1041 or 888.945.3970 24-hour crisis hotline
- Directions in Independent Living: 716.373.4602
- Olean General Hospital: 716.373.2600 or 800.339.5209 24-hour crisis hotline
- Seneca Nation of Indians Health System: 716.532.5582
Community medical assistance
- American Rescue Plan (financial assistance for health insurance coverage): Enroll at nystateofhealth.ny.gov | 855.355.5777
- Chautauqua County Health Network: 716.338.0010
- Medical Assistance: 716.661.8219
- The Resource Center - Access VR: 716.661.4792
- Southwestern Independent Living Center: 716.661.3010
Community food pantries
- Bridge - St. Bonaventure Outreach Corp.: 716.373.1330
- Creekside Chapel Food Pantry: 716.372.0388
- Harvest Field Ministries: 716.372.3711
- Loaves and Fishes Pantry: 716.373.6800
- Olean Food Pantry: 716.372.4989
- SNAP - Cattaraugus County
- WIC - Supplemental Nutrition Program for Women, Infants, and Children: 716.373.8057
Under regular SNAP eligibility requirements, students enrolled at least half-time in an institution of higher education are typically ineligible for SNAP benefits unless they meet certain specific exemptions. The Consolidated Appropriations Act 2021 temporarily expands SNAP eligibility to include students who either:
- Are eligible to participate in state or federally financed work-study during the regular academic year, as determined by the institution of higher education; or
- Have an expected family contribution (EFC) of $0 in the current academic year. This includes students who are eligible for a maximum Pell Grant.
Beginning January 16, 2021, students who meet one of the two criteria outlined above may receive SNAP benefits if they meet all other financial and non-financial SNAP eligibility criteria. The new, temporary exemptions will be in effect until 30 days after the COVID-19 public health emergency is lifted.
You can also reach out to a local contact for SNAP Information:
Alana Meyers, NOEP Coordinator for Chautauqua County
Nutrition Outreach & Education Program, Cattaraugus Community Action, Inc.
- Cell: 716.244.7337
- Office: 716.945.1041 ext.801
- Toll Free: 877.686.9202
Community housing & transportation
- Chautauqua Opportunities - Housing: 716.661.9430
- Citizens Opportunity for Development and Equality: 716.661.2044
- Housing Authority of Jamestown: 716.664.3345
- Recovery Options Made Easy - Housing Support: 716.661.3845
- SAFE House of Chautauqua County: 866.877.9647
- UCAN City Mission: 716.488.7480
- Chautauqua Area Regional Transit System (CARTS): 800.388.6534
- Chautauqua County Veterans Services: 716.661.8255
- Cattaraugus Development Corporation (HUD rent subsidy): 716.372.2550
- Connecting Communities in Action: 716.945.1041
- Genesis House (transitional housing): 716.373.3354
- Olean Housing Authority: 716.372.8262
- Recovery Options Made Easy - Housing Support: 716.372.4105
- Ardent Solutions - ACCESS Allegany: 585.593.5223 x1016
- Interfaith Caregivers (transportation for medical appointments and essential errands): 716.372.6283
- Olean Area Transit System: 716.376.5647
Community family care
- Cattaraugus and Wyoming Project Head Start: 716.373.2447
- Cattaraugus County Department of Aging: 716.373.8032
- Immanuel Christian Child Care: 716.372.8533
- YMCA of the Twin Tiers - Olean Early Learning Center: 716.372.0181