Get Help: JCC & Community Resources

In a crisis

  • Emergency: 911 or use a blue light phone on campus (Emergency Resources on campus maps)
  • National Suicide Prevention Lifeline: 1.800.273.TALK (8255)
  • Veteran Crisis Line: 1.800.273.8255, press 1
  • Victim advocacy and domestic violence:
    • Salvation Army Domestic Violence Rape Crisis Program: 1.800.252.8748 (24 hour crisis hotline)
    • Cattaraugus Community Action: 1.888.945.3970 (24 hour crisis hotline)
    • Southern Tier Health Care System - SAFE Program: 716.372.0614
  • Hospitals:
    • UPMC Chautauqua Hospital (WCA) emergency care: 716.664.8120
    • Olean General Hospital crisis hotline: 1.800.339.5209
    • Brooks Memorial Hospital emergency care: 716.366.1111
  • Mental health and community services:
    • Chautauqua County Crisis Helpline: 1.800.724.0461
    • Cattaraugus County Department of Community Services: 716.373.8040
    • The Resource Center mental health emergency care: 716.934.2654
  • Police departments (non-emergency):
    • Jamestown Police Department: 716.483.7536
    • Olean Police Department: 716.376.5678
    • New York State Police/Chautauqua County Sheriff's Office Dispatch: 716.753.4232
  • Free nationwide resources and referrals: 211

Emotional & mental health

Jamestown Campus emotional and mental health resources with contact information
Resource Address Phone Number
JCC Counseling and Career Center JCC Jamestown Campus: 525 Falconer St., Jamestown, NY 716.338.1007
Blue Light Services (Emergency Resources on campus maps) JCC Jamestown Campus: 525 Falconer St., Jamestown, NY Pick up a Blue Light phone
211 (free and confidential nationwide service) n/a 211
CASAC (Chautauqua Alcohol and Substance Abuse Council) Sprinchorn Building suites 3-4
501 W. 3rd St., Jamestown, NY
716.664.3608
Catholic Charities Westgate Building
560 W. 3rd St., Jamestown, NY
716.484.9188
Chautauqua County Department of Mental Hygiene City Hall 5th floor
200 E. 3rd St., Jamestown, NY
716.661.8330
Chautauqua Opportunities Mobile Crisis Team n/a 800.724.0461
Family Services of the Chautauqua Region 322 E. 4th St., Jamestown, NY 716.488.1971
Mental Health Association of Chautauqua County 31 Water St. suite 7, Jamestown, NY 716.661.9044
Recovery Options Eagle's Nest (non-crisis support) 560 West 3rd St. suite 23, Jamestown, NY

877.426.4373

716.392.0252 (text)

The Resource Center 880 E. 2nd St., Jamestown, NY 716.661.1590
UPMC Chautauqua WCA - Chemical Dependency Services 51 Glasgow Ave, Jamestown, NY 716.661.8330
UPMC Chautauqua WCA - Jones Memorial Hospital 51 Glasgow Ave, Jamestown, NY 716.664.8640
716.664.8556 Dr. Verdonik
VA Outpatient Clinic 608 W. 3rd St., Jamestown, NY 716.338.1511
Cattaraugus County Campus emotional and mental health resources with contact information
Resource Address Phone Number
JCC Counseling and Career Center JCC Cattaraugus County Campus: 260 N. Union St., Olean, NY 716.376.7508
Blue Light Services (Emergency Resources on campus maps) JCC Cattaraugus County Campus: 260 N. Union St., Olean, NY Pick up a Blue Light phone
211 (free and confidential nationwide service) n/a 211
Allegany County Community Services 45 N. Broad St., Wellsville, NY 585.593.1991
CAReS (Council on Addiction Recovery Services, Inc.) 201 S. Union Street, Olean, NY 716.373.4303
Ext. 405 - Amy Samuel
Catholic Charities 2636 W. State Street, Olean, NY 716.372.0101
Cattaraugus Community Action 25 Jefferson Street, Salamanca, NY 716.945.1041
888.945.3970 24-hour crisis hotline
Cattaraugus County Department of Community Services 1 Leo Moss Drive, Olean, NY 716.373.8040
Directions in Independent Living 512 W. State Street, Olean, NY 716.373.4602
Olean General Hospital 515 Main Street, Olean, NY 716.373.2600
800.339.5209 24-hour crisis hotline
Seneca Nation of Indians Health System 12837 Route 438, Irving, NY 716.532.4900
North County Center emotional and mental health resources with contact information
Resource Address Phone Number
JCC Counseling and Career Center JCC North County Center: 10807 Bennett Road, Dunkirk, NY 716.363.6500
211 (free and confidential nationwide service) n/a 211
Chautauqua Opportunities Mobile Crisis Team n/a 800.724.0461
Dunkirk Office of Behavior Health 319 Central Ave, Dunkirk, NY 14048 716.363.3550

Health, food pantries, housing, & transportation

Food pantries

Jamestown Campus food pantry resources with contact information
Food Pantry Resource Address Phone Number
JCC food pantry
SPREE office, HULT 295, Hultquist Library, second floor
JCC Jamestown Campus: 525 Falconer St., Jamestown, NY 716.338.1431 SPREE office
Christ First UMC Food Pantry 663 Lakeview Ave, Jamestown, NY 716.664.5803
First Covenant Church God's Pantry 520 Spring St., Jamestown, NY 716.483.9825
Holy Trinity Food Cupboard 825 Forest Ave, Jamestown, NY 716.488.4235
Living Waters Open Bible Church Food Pantry 946 Southwestern Dr., Jamestown, NY 716.664.6789
Salvation Army 83 South Main St., Jamestown, NY 716.664.4108
St. Susan Center Soup Kitchen 31 Water St., Jamestown, NY 716.664.2253

Health, medical assistance, & disability support

Jamestown Campus health resources with contact information
Resource Address Phone Number
JCC Campus Health Center JCC Jamestown Campus: 525 Falconer St., Jamestown, NY 716.338.1013
211 (free and confidential nationwide service) n/a 211
American Rescue Plan (financial assistance for health insurance coverage) Enroll at nystateofhealth.ny.gov 855.355.5777
Chautauqua County Health Network - Get Covered Helpline 200 Harrison St., Jamestown, NY 888.753.7315
Medical Assistance 110 E. 4th St., Jamestown, NY 716.661.8219
The Resource Center - Access VR 712 W. 8th St., Jamestown, NY 716.485.7223
Southwestern Independent Living Center 843 N. Main St., Jamestown, NY 716.373.4602

Housing

Jamestown Campus housing resources with contact information
Resource Address Phone Number
Chautauqua Opportunities 402 Chandler St., Jamestown, NY 716.661.9430
Citizens Opportunity for Development and Equality 411 Winsor St., PO Box 3311, Jamestown, NY 716.664.2044
Housing Authority of Jamestown Hotel Jamestown, 110 W. 3rd St., Jamestown, NY 716.664.3345
Housing Options Made Easy 560 W. 3rd St., Jamestown, NY 716.661.3845
Recovery Options Eagle's Nest Respite 560 West 3rd St., suite 23, Jamestown, NY 14701 844.421.1114
SAFE House of Chautauqua County n/a 866.877.9647
716.661.9446
UCAN City Mission 7 W. 1st St., Jamestown, NY 716.484.1092

Transportation

Jamestown Campus transportation resources with contact information
Resources Address Phone Number
211 (free and confidential nationwide service) n/a 211
CARTS - Chautauqua Area Regional Transit System 234 Hopkins Ave, Jamestown, NY 716.665.6466
Chautauqua County Veterans Service Office 610 W. 3rd St., Jamestown, NY 716.665.6466

Food pantries

Cattaraugus County Campus food pantry resources with contact information
Resource Address Phone Number
JCC Counseling and Career Center JCC Cattaraugus County Campus: 260 N. Union St., Olean, NY 716.376.7508
211 (free and confidential nationwide service) n/a 211
Bridge - St. Bonaventure Outreach Corp. 95 East Main Street, Allegany, NY 716.373.1330 ext. 16
Creekside Chapel Food Pantry 2523 Five Mile Road, Allegany NY 716.372.0388
Harvest Field 406 West State Street, Olean, NY 716.372.3711
Loaves and Fishes Pantry 753 Prospect Avenue, Olean, NY 716.373.6800
Linda Shafer
Olean Food Pantry 8 Leo Moss Drive, Olean, NY 716.372.4989
Cindy Hinz
SNAP - Cattaraugus Community Action 25 Jefferson Street, Salamanca, NY 877.686.9201
Ext. 118 - Ann Fox
WIC - Supplemental Nutrition Program for Women, Infants, and Children 25 Jefferson Street, Salamanca, NY 716.945.1041 ext. 149
716.801.0064 cell
Lisa Walters

Health, medical assistance, & disability support

Cattaraugus County Campus health resources with contact information
Resource Address Phone Number
JCC Campus Health Center JCC Cattaraugus County Campus: 260 N. Union St., Olean, NY 716.376.7569
211 (free and confidential nationwide service) n/a 211
Directions in Independent Living, Inc. 512 W. State Street, Olean, NY 716.373.4602
Medicaid: Cattaraugus County DSS 1 Leo Moss Drive, Olean, NY 716.373.8065
Olean General Hospital 515 Main Street, Olean, NY 716.373.2600
Southern Tier Health Care System, Inc. 1 Blue Bird Square, Olean, NY 716.372.0614

Housing

Cattaraugus County Campus housing resources with contact information
Resource Address Phone Number
211 (free and confidential nationwide service) n/a 211
Cattaraugus Development Corp. (HUD rent subsidy) 132 N. Union Street, Suite 107, Olean, NY 716.372.2550
Terri Stranburg
Cattaraugus Community Action (transitional and low-income housing) 25 Jefferson Street, Salamanca, NY 716.945.1041
Genesis House (transitional housing) P.O. Box 139, Olean, NY 716.373.3354
Housing Options Made Easy 2626 W. State Street, Suite 213, Olean, NY 716.790.6866
Tiffany Whipple
Olean Housing Authority 132 N. Union Street, Suite 118, Olean, NY 716.372.8262
Ext. 12 - Anne Kivari
Salamanca City Housing Authority 69 Iroquois Drive, Salamanca, NY 716.945.3820

Transportation

Cattaraugus County Campus transportation resources with contact information
Resource Address Phone Number
211 (free and confidential nationwide service) n/a 211
Access Allegany 85 N. Main Street, Suite 5, Wellsville, NY 585.593.1738
Interfaith Caregivers (transportation for medical appointments) 34 N. 4th Street, Olean, NY 716.372.6283
Olean Area Transit System 101 E. State Street, Olean, NY 716.373.2223

Food pantries

North County Center food pantry resources with contact information
Resource Address Phone Number
JCC Counseling and Career Center JCC North County Center: 10807 Bennett Road, Dunkirk, NY 716.363.6500
Chautauqua County Rural Ministries 127 Central Ave, Dunkirk, NY 716.366.1787
Salvation Army 704 Central Ave, Dunkirk, NY 716.366.3701
St. Elizabeth Ann Seton Parish 328 Washington Ave, Dunkirk, NY 716.366.1750

Health, medical assistance, & disability support

North County Center health resources with contact information
Resource Address Phone Number
211 (free and confidential nationwide service) n/a 211

Housing

North County Center housing resources with contact information
Resource Address Phone Number
Chautauqua Opportunities 10825 Bennett Rd., Dunkirk, NY 716.366.8176
STEL 715 Central Ave, Dunkirk, NY 716.366.3200

Transportation

North County Center transportation resources with contact information
Resources Address Phone Number
211 (free and confidential nationwide service) n/a 211

SNAP benefits: temporary eligibility expansion

Under regular SNAP eligibility requirements, students enrolled at least half-time in an institution of higher education are typically ineligible for SNAP benefits unless they meet certain specific exemptions. The Consolidated Appropriations Act 2021 temporarily expands SNAP eligibility to include students who either:

  • Are eligible to participate in state or federally financed work-study during the regular academic year, as determined by the institution of higher education; or
  • Have an expected family contribution (EFC) of $0 in the current academic year. This includes students who are eligible for a maximum Pell Grant.

Beginning January 16, 2021, students who meet one of the two criteria outlined above may receive SNAP benefits if they meet all other financial and non-financial SNAP eligibility criteria. The new, temporary exemptions will be in effect until 30 days after the COVID-19 public health emergency is lifted.

You can also reach out to a local contact for SNAP Information:

Alana Meyers, NOEP Coordinator for Chautauqua County

Nutrition Outreach & Education Program, Cattaraugus Community Action, Inc.

  • Cell: 716.244.7337
  • Office: 716.945.1041 ext.801
  • Toll Free: 877.686.9202

Family care

Family care resources with contact information
Resource Address Phone Number
211 (free and confidential nationwide service) n/a 211
Boys and Girls Club of Jamestown 62 Allen St., Jamestown, NY 716.664.2902
Chautauqua Child Care Council 402 Chandler St., Jamestown, NY 716.661.9430
800.424.4532
A Children's Place - First Presbyterian Church 509 Prendergast Ave, Jamestown, NY 716.487.2238
YMCA Jamestown 101 E. 4th St., Jamestown, NY 716.664.2802 ext. 222
Cattaraugus and Wyoming Project Head Start 101 S. 19th Street, Olean, NY 716.373.2447
Cattaraugus County Department of Aging 1 Leo Moss Drive, Suite 7610, Olean, NY 716.373.8032
Immanuel Christian Child Care 419 Laurens Street, Olean, NY 716.372.8533
Olean YMCA Child Care 1050 Wayne Street, Olean, NY 716.372.0181

Job readiness

If you have been laid off as the result of mandatory or precautionary government orders during the COVID-19 crisis, help is available through the New York State Department of Labor. Career Services can help you with the process.

Job readiness resources with contact information
Resource Address Phone Number
JCC Counseling and Career Center JCC Jamestown Campus: 525 Falconer St., Jamestown, NY 716.338.1007
JCC Counseling and Career Center JCC Cattaraugus County Campus: 260 N. Union Street, Olean, NY 716.376.7508
JCC Counseling and Career Center JCC North County Center: 10807 Bennett Road, Dunkirk, NY 716.363.6500
Chautauqua Works One Stop Workforce Services 4 E. 3rd St., Jamestown, NY 716.661.8219
One Stop Career Center 175 N. Union Street, Olean, NY 716.373.1880

Additional resources