Mental Health Resources

Mental health support at JCC & in the community

If you are beginning to feel stressed or overwhelmed, the Counseling and Career Center is here to help. We can help you to identify the area of concern, provide you with related education and information, suggest techniques to help you, and if appropriate, help you find services in the community to meet your needs. You can also check out a mental health kit or visit the Meditation Rooms.

The information provided is intended for information purposes only, and is not a substitute for proper diagnosis, treatment, or advice by an appropriate health professional.

JCC services & partnerships

The Counseling and Career Center has partnered with local community agencies, who have office hours in the Counseling and Career Center. All students have virtual access, regardless of location or on-campus/online course delivery.

Jamestown Campus:

  • Chautauqua County Mental Hygiene (CCMH): plans, develops, and provides accessible, comprehensive, integrated, outcome-based mental hygiene services. This service includes connection to psychiatry for medication management.
  • Health Community Alliance: provides answers to questions and assists in the enrollment process using the New York State of Health Marketplace.
    • Organization contact: Ashley Randolph, navigator | Randolpha@hcanetwork.org | 716.525.0908
  • Salvation Army Anew Center: provides comprehensive services to domestic violence and sexual assault victims including crisis intervention, hotline, emergency shelter for domestic violence victims, prevention education, advocacy for law enforcement, and court and hospital emergency room calls for rape/sexual assault victims.
    • Organization contact: Linda Cecchetti, Prevention Education team leader | Linda.cecchetti@use.salvationarmy.org | 716.640.7743

Cattaraugus County Campus:

  • Connecting Communities in Action: provides services in housing and energy, nutrition, transition, domestic violence and prevention, and family.

The Counseling and Career Center can create a customized class presentation for JCC faculty on any mental health or wellness topic.

Faculty can send an email with details to:

In a crisis

If you are having a mental health emergency, call 911.

If your issue can be addressed through phone call or text:

  • National Suicide & Crisis Lifeline: call or text 988
  • Chautauqua County Crisis Hotline/mobile crisis team: 1.800.724.0461
  • Cattaraugus County Crisis Line: 1.800.339.5209
  • Crisis text line: text HOME to 741741
  • SUNY - text "Got5U" to 741741

If you need someone to talk to (in general, or for a specific issue):

  • SUNY Peer-to-Peer Assistance Hotline: 518.442.5777 | Monday-Thursday 1 p.m.- midnight, 24/7 Friday-Sunday
  • NAMI: 800.950.NAMI or text NAMI to 741741 | Monday-Friday, 10 a.m.-10 p.m.
  • SAMHSA National Helpline: 800.662.HELP | Available 24/7
  • Recovery Options Eagle's Nest (non-crisis support): 877.426.4373 or 716.392.0252 (text)
  • Trevor Project Lifeline (for LGBTQ+ students): Text “Start” to 678678 or 866.488.7386 (call)
  • Steve Fund (for BIPOC students): Text “STEVE”  to 741741
  • Trans Lifeline: 877.565.8860
  • National Sexual Assault Hotline: 800.656.4673 (HOPE)
  • National Eating Disorders Helpline: 800.931.2237 (call or text)

Online mental health resources

Community mental health services

Coping strategies for anxiety