Ask the Libraries

Get library & reference help

Reference librarians and library staff can help you with basic questions via chat, frequently asked questions, and phone. If you need more extensive assistance with your research, you are encouraged to visit one of the campus libraries.

Hultquist Library, Jamestown Campus:

  • 525 Falconer Street, Jamestown
  • Monday-Thursday: 9 a.m.-4 p.m. | Hours may vary due to holidays and college closures
  • Reference: 716.338.1136
  • Circulation: 716.338.1008

Library, Cattaraugus County Campus:

  • 260 North Union Street, Olean
  • Monday-Thursday: 9 a.m.-2 p.m. | Hours may vary due to holidays and college closures
  • Reference and circulation: 716.376.7517

Chat & FAQ

You can chat live with a librarian 24 hours a day, seven days per week. When you start an online chat, you will not always be chatting with a librarian at JCC, but you will be chatting with a reference librarian. Any librarian who answers can help with questions about the library and connect you to JCC library resources for research.

If you need assistance specifically from the JCC Libraries, your question will be referred and we will follow up with you via email. Referrals and questions submitted using the online form will be answered within one business day.