What is BetterMynd?
Jamestown Community College offers online therapy for free to JCC students through BetterMynd.
BetterMynd is a secure teletherapy platform that connects you with licensed therapists through video call and chat. Providers are experienced in anxiety, depression, PTSD, stress management, relationship problems, academic pressures, and more.
How to access BetterMynd
- Sign up at BetterMynd with your JCC student email address and complete a brief student intake.
- You will automatically be given one session credit for a free therapy session. If you find your session useful and want more, you can request additional session credits by meeting with a counselor in the Success Center.
- Choose a therapist based on your preferred specializations or let BetterMynd suggest a match for you.
- Schedule your first teletherapy session. Sessions are private and HIPPA-compliant.
You also have access to a 24/7 crisis line through the application for urgent needs.
Session attendance policy
Through the BetterMynd platform, you must give notice 24 hours in advance for any session cancellation. If you are a no-show to your session, you will lose the session credit. If you have questions or concerns about sessions or session credits, contact the Success Center.
In case of emergency
BetterMynd is not an emergency service. If you or someone you know is in immediate danger, call 911.