Career Development« Back
Students will have the opportunity to learn the theory and hands-on skills to gain the foundational knowledge of Hydronic and Forced Air Heating systems. The successful completion of the 75-hour HVAC module I course will allow and prepare students to take the more advanced 75-hour HVAC module II course. Topics include the following:
- HVAC Tools
- Mathematics for HVAC
- Theory of Electricity – I
- Blueprints and wiring diagrams
- Soldering, Brazing and Welding
- Piping Materials and Fittings
- HVAC Career Opportunities
- Introduction to HVAC Equipment - Boilers, Furnaces, & AC
- Fundamentals of HVAC Equipment - Boilers, Furnaces
- Valves and Meters
- Radiant Heat Systems
- Troubleshooting HVAC Equipment
- Customer Service, Soft Skills, Work Ethic
No Class in Jamestown 11/27
No Class in Olean 11/28
Students will have the opportunity to learn the theory and hands-on skills to gain the foundational knowledge of Air-Conditioning and Forced Air Heating systems. The successful completion of HVAC module II will allow and prepare students for an entry-level position in an HVAC career. Topics include a review of the following:
- Section 608 EPA Universal Certification
- HVAC Mathematics
- Print Reading
- Advanced Heat Gain Theory
- Theory of Electricity – II
- HVAC Distribution Systems
- Air Conditioning Equipment
- Temperature and Pressure
- Basic Refrigerant Cycle
- Working with Metering Devices
- Troubleshooting of HVAC Equipment
- Job Organization
A recent international survey of CEOs found that creativity was named the number one leadership competency of the future. This two-part course will provide an introduction to creative thinking principles, tools, and preferences. Learn about the Creative Problem Solving (CPS) Learner’s Model, as well as the FourSight™ framework, which can help you understand how people approach creative challenges. Through hands-on activities, real-world examples, and practical tools, this session can give you the skills you need to advance your personal, professional, or organizational goals and make creativity a part of your daily life, work, and organizational culture. Part I: learn creative thinking basics, the CPS process, and tools to enhance creative abilities. Part II: take a deeper dive into a real-life challenge through creative problem solving exercises, guided facilitation and additional tools.
The unexpected, the unscripted, the unplanned – they often call for improvisation. In this lively, interactive workshop, participants will learn how the principles, practices and mindsets of improv can encourage collaboration, help one adapt to change, enhance creativity, and improve communication. See why so many companies and organizations around the world are including applied improvisation in their development programs!
Burnout is becoming common, but it need not be inevitable. Focusing our energy and efforts on the positive aspects of our work and our lives allows us to move forward from a place of growth and possibility. Learn practical steps and imaginative tools to integrate resiliency into your work and lives to help combat burnout. This session will also be instrumental in building a network of people interested in reproducing the process in their organizations and/or departments to raise resilience.
This series of six workshops is designed for the new supervisor and those preparing to enter a supervisory role. Topics include Myers Briggs indicator, Developing Your Management Style and Interpersonal Skills, Communication Effectiveness, Time Management and Decision Making, Conflict Management, Negotiating, Feedback and Building High Performance Teams.
This seminar prepares individuals for the NYS test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illuminate situations that the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethics and more. Tuition includes text. Please register at least 1 week prior to the class date.
Current or former NYS EMT (not MET) is eligible to take the refresher course regardless of how many years it’s been since your NYS EMT certification expired. Previous EMT’s may not enroll in an original course. Attendance at course sessions is based on challenge written test and challenge practical skill stations for those students selecting this option. All students who are active in EMS are encouraged to try and challenge. There will be a mandatory class for all students including those that challenge. 100% attendance is required for all students for any class session assigned.
Learn what it takes to become a more effective supervisor for your company and your team. Featuring five 2-day sessions, the Successful Supervision Certificate series will teach both new and experienced supervisors the skills they need to communicate effectively, motivate their teams, and become more effective leaders. This series consists of 70 hours of interactive training and skill building. Successful participants will receive a certificate of completion from Jamestown Community College.
Supervisory Success Skills - 11/15 & 11/22 2 days ÷ 14 hours
The key to becoming an effective supervisor is to understand the role of a supervisor and to learn skills necessary to fulfill that role. These sessions will discuss the foundational skills that supervisors need, various supervisory strategies, and challenges.
· What is role of a supervisor?
· Setting expectations
· Developing your employees
· Evaluating/delivering feedback
· Delivering effective performance review
Leadership Skill Building - 12/6 & 12/13 2 days ÷ 14 hours
Successful supervisors need to manage their time and motivate their team to achieve company goals. These sessions will focus on understanding and leveraging different leadership & employee styles for maximum results.
· Time management
· Stress management
· Priority Management
· Self care
· Delegation skills
· Goal setting
· Building Trust
Effective Communication - 12/20 - 1/3/20 2 days ÷ 14 hours
Communication skills are essential success at all levels within an organization. Learn a variety of verbal and written skills to better communicate with team members, management, and clients.
· Communication concepts
· Feedback and Active Listening
· Formal and informal communication
· Communication between levels
· Handling instructions/assignments
· Effective communication in training
· Effective presentation skills
Legal Aspects of Supervision - 1/10 - 1/17 2 days ÷ 14 hours
There are many federal and state laws that apply to supervisors and employers. Learn about the various government regulations and how to properly work with employees to minimize the company’s exposure to potential violations.
· Government Regulations
· Workplace violence
· Workers Comp
Team Building & Change Management - 1/24 & 1/31 2 days ÷ 14 hours
A motivated team is crucial for a successful supervisor. Learn skills to keep employees enthused - even during uncertain times - and how to deal with conflict when it does arise. Strategies for understanding change and dealing with organizational change will be included.
· Team building
· Supervising in turbulent times
· Decision making
· Employee motivation and involvement
· Dealing with Conflict
· Implementing change
Business & Record Keeping
This course will provide overview and basic bookkeeping skills. Some of the topics covered will include the basics of recording, storing and retrieving of financial transactions for a company, nonprofit organization, or individual; billing for goods sold or services provided to clients; recording receipts from customers, and much more.
Good record keeping is important even before your first transaction occurs. It can save you time and helps you to claim all the deductions to which you’re entitled. You'll learn why good record keeping is important, what records to keep and for how long, benefits of different systems and procedures, tips for retaining good records, and much more.
Boost your confidence and focus on the techniques in understanding your business financial statements and your ability to guide and control your company's financial future! The business owner must manage their cash flow in order to stay successful and to keep the business solvent. This class will offer ways in which the cash flow can be used as a management tool. Other topics to be covered include how to analyze, modify, and project cash flow and other data available to assist the business owner with the preparation and analysis of cash flow.