New Student Online Orientation

Begin your path to success at JCC

Congratulations and welcome to the first step in your journey at Jamestown Community College. Our online new student orientation has the information you’ll need to be a successful student at JCC and introduce you to opportunities in and out of the classroom.

Our college promise is to connect you to your goals by providing challenging educational experiences in a caring environment. We're here to help you succeed in college life, career development, and personal accomplishments.

Online orientation information

Get ready for classes
  • Next steps checklist: Now that you are a JCC student, you will need to take a few more steps to make sure you’re ready for classes when the semester begins.
  • College catalog: What are your educational goals? Check out the college catalog to see what's offered this semester.
  • Online learning: JCC offers many courses and degrees online. Open SUNY also lets you take online courses offered other SUNY schools.
  • Advisement and scheduling classes: Meet with your advisor to register for classes and set your course schedule.
  • Add or drop classes: Add courses before the second class for campus-based courses, and before the first day for online courses. Any additions after these dates require the instructor’s permission. Permission cards are available in the registrar’s office. You can drop a course before the start date. After the course has started, you must drop the course before the end of the first week of the semester. You must contact your academic advisor or the registrar’s office. You will take on financial liability as of the first day of the semester.
  • Withdrawing: You may withdraw from a course with a grade of “W” up to and through 66% of the course meetings each semester (individual withdrawal form). You may also withdraw from all of your courses up until and through the last day of instruction (total withdrawal form).
  • Campus store: JCC’s campus stores offer textbooks and other materials needed for your classes.
  • Student ID: Your student ID grants you access to many programs and services, including the library and physical education facilities, and discounts at area businesses. To get your student ID, you must present a class schedule or student bill, which shows your J-number, and photo ID. If you are a returning student, your ID needs to be validated for the current semester.
  • Campus maps: Check out campus to see where your classes and other student services are.
Student bills & financial aid
  • Student bill: You can view your bill and pay it online.
  • Financial aid: You can apply for financial aid and scholarships to help pay for your education at JCC.
Student responsibilities & expectations
  • Student responsibility statement: At JCC, you take an active role in your education, and you are accountable for your academic success.
  • Expectations in the classroom: JCC is committed to creating an environment of mutual respect and responsibility.
  • Syllabus: A syllabus is a contract between you and your course instructors. You are given a syllabus for each of your classes, and a copy is available in Blackboard. The syllabus includes an outline of the course, any required materials, grading and attendance policies, and information about contacting your instructor. It also states the expectations your instructors will have of you over the course of the semester.
Academic support
  • The Learning Center: You can get one-to-one tutoring from trained student tutors and experienced faculty members. The centers also have textbooks and computer labs.
  • Accessibility services: You can work with the Accessibility Services office to access services and accommodations pertaining to placement testing, assistive technology, alternatively formatted textbooks, animal guidance, and more.
  • Library: The JCC libraries offer tools and resources to help you with research for class projects and papers, studying for finals, and more.
  • Peer mentoring: JCC's peer mentoring program supports and guides you as you adjust to college life. Incoming freshmen are paired with sophomores, and together you’ll navigate your first semester at JCC.
  • Counseling and career services: The Counseling and Career Center offers services with career planning, the job search, transferring to another college, and personal counseling.
  • Six week grades: You can monitor your academic progress during the semester by accessing your six-week grades through Banner. While six-week grades are a good reflection of how you are performing in classes, they are not permanent and do not appear on your transcript. By receiving academic feedback at six weeks, you have the opportunity to address issues or concerns and to reach out for support if needed.
  • Health center: JCC’s campus health centers are staffed by registered professional nurses who are trained to diagnose and treat minor health conditions and illnesses, as well as evaluate the need for emergency care.
  • Help Desk: You can contact the Help Desk whenever you need assistance with campus technology. tech worksheet | computer FAQs
  • MyJCC: Access your student email account, online classroom, Banner, Blackboard, and other key resources.
Student life
  • Residence life: We provide apartment style housing in our Jamestown Campus residence halls. Housing is available to Cattaraugus County Campus students on the St. Bonaventure University campus.
  • Campus life: At JCC, you can engage in social, cultural, and educational activities, volunteer opportunities, and student leadership roles.
  • Dining on campus: Enjoy a meal on campus.
  • Athletics and intramurals: JCC has NJCAA teams in men’s and women’s basketball, soccer, swimming and diving, women’s volleyball, men’s golf, baseball, and wrestling. Intramural sports and other recreational activities include flag football, basketball, volleyball, and floor hockey.
Campus safety
  • Campus safety and security: JCC is committed to a safe college with strong campus safety programs.
  • JCC Alert: JCC uses JCC Alert for our campus-wide emergency notification system.
  • Tobacco-free JCC: JCC is a tobacco-free college. Smoking and use of chewing tobacco is not allowed anywhere on campus-owned grounds, including parking lots, inside vehicles parked on campus, and in residence halls.
Family Educational Rights & Privacy Act (FERPA)

JCC complies with the Family Educational Rights and Privacy Act (FERPA) by maintaining the confidentiality of all student educational records. JCC accords all the rights under the law, regardless of age, to individuals who are in attendance at the college and have educational records. No one outside the institution shall have access to, nor will the institution disclose any information from a student’s educational record without the consent of the student. 

Within JCC, only those members acting in the student’s educational interest are allowed access to student educational records. These members include administrative personnel and faculty, within the limits of their need to know.

Additionally, FERPA does permit the release of directory type information without the written consent of students. JCC reserves the right to disclose, at its discretion, the following information: names, permanent address, email address, enrollment status, dates of attendance, class, previous institution(s) attended, major field of study, awards, honors, degree(s) conferred (including dates), and past and present participation in college activities. Students who wish the college to withhold such information must notify the registrar, in writing, prior to the start of each semester. Note: JCC considers students’ name and whether they are enrolled at the college as public information, essential to its operation. This, therefore, may be disclosed without restriction.

A copy of the FERPA document is on file in the registrar’s office and is available for review by students. Students who believe their privacy rights have been violated may file a complaint concerning alleged failure of the college to comply with the requirements of FERPA by contacting the Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Ave., SW, Washington, DC 20202-5920.

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Student Affairs