Reference Services

Support and services provided by reference librarians

The reference librarians of the JCC Libraries provide many services to support the information needs of JCC students, faculty, and staff, and the community.

Research Assistance

For those conducting research, our reference librarians provide assistance to patrons at any stage of their research project from the initial point of choosing a topic and locating appropriate information to the final stage of properly formatting the works-cited page.

Reference Services

At most times throughout the day a reference librarian is available to assist library patrons in utilizing the print, media and online resources available to them. If you have any questions pertaining to the use of the library and finding information feel free to ask the reference librarian on duty.

Classroom Instruction

Library instruction is tailored to meet the needs of beginning to advanced classes at JCC. Instructors can arrange to have a librarian provide a customized instructional session designed to meet the specific research needs of their students and their projects. Sessions can be conducted either in the classroom, the library, or both. Library instruction is an excellent way to acquaint students with the library and the specific research tools needed for their area of study. For more information, faculty should contact the Hultquist Library Reference Desk (716.388.1139) to discuss their requirements and to schedule a class.

Classes for Credit

LIB1500 – Library Research Skills: (1 credit) Students develop basic skills in library research techniques using both print and electronic tools. Focus is on location and retrieval of information from major reference sources, print indexes, and electronic databases. Especially designed for freshmen and returning adult students. No requisites. J occasionally; C occasionally.  Read the LIB1500 Master Course Syllabus.

LIB1600 - Information Resources for Research: (1 credit) Students will develop basic skills in research techniques using a variety of print and web-based information resources. Focus is on location and retrieval of information, and evaluation and ethical use of resources. No requisites. Online fall, spring, summer. Read the LIB1600 Master Course Syllabus.

Contact Us

If you have questions about the JCC Libraries or the services and collections they provide, please contact us.

Ask Us! Ask your questions via email or chat.


Hultquist Library (Jamestown campus) -716.338.1139

The Hultquist Library also supports students and faculty at NCEC.

Reference Librarians

Cynthia McKane - 716.338.1126
Jennifer Knisley - 716.338.1136


Cattaraugus County Campus Library - 716.376.7517

Reference Librarians

Kassandra Wegner - 716.376.7594
K Woodin - 716.376.7606