About Brightspace

Learn about Brightspace

D2L Brightspace is a learning management system that is being piloted by select instructors during Jamestown Community College’s 2022 summer sessions. If you are enrolled in a course using Brightspace, you’ve come to the right place for help! Find links to attend a training, get live help via Zoom, and watch videos that will help you use Brightspace.

Log into Brightspace

  1. Check if your instructor is using Brightspace for your summer course »
  2. Log into Brightspace with your MyJCC username and password at mylearning.sunyjcc.edu »

SUNY Help Desk

For help with Brightspace problems and course navigation, contact the SUNY Online Support Services Help Desk:

  • 844.673.6786 (toll-free within the United States)
  • 518.320.1300 (direct)
  • Press option 1 to reach the Help Desk

Help Desk hours:

  • Monday-Friday: 7 a.m.-midnight
  • Saturday: 10 a.m.-6 p.m.
  • Sunday: 10 a.m.-9 p.m.

Live training & support

Video tutorials

Check out the video tutorials on Brightspace’s YouTube channel: