Residence Life Maintenance Request

Make a maintenance request

Please use our severity rating guide to determine the urgency of your request:

  • 5: No heat, no water/hot water, water leak, broken lock/window/mirror, replacement for smoke alarm/thermostat battery, thermostat not working, ice on walkways, any bodily fluid clean-up or hazmat clean up, gas odor, electric issues
  • 4: Refrigerator/stove/shower not working, clogged shower drain, elevator problems
  • 3: Outlets/bathroom sink not working, broken door/closet door/door frame/bed frame, laundry room issues (call MacGray for broken appliances, phone number is on machine in laundry room)
  • 2: Broken cabinet doors/dresser drawers, toilet clogged/running, hallway lighting, clogged sink kitchen or bath
  • 1: Light bulb out, broken kitchen chairs/bedroom chairs/lamp/sofa
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