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Career Development

HVAC Fundamentals

HVAC Essentials and Fundamentals Module 1

Students will have the opportunity to learn the theory and hands-on skills to gain the foundational knowledge of Hydronic and Forced Air Heating systems. The successful completion of the 75-hour HVAC module I course will allow and prepare students to take the more advanced 75-hour HVAC module II course. Topics include the following:

  • Safety
  • HVAC Tools
  • Mathematics for HVAC
  • Theory of Electricity – I
  • Blueprints and wiring diagrams  
  • Soldering, Brazing and Welding
  • Piping Materials and Fittings
  • HVAC Career Opportunities
  • Introduction to HVAC Equipment - Boilers, Furnaces, & AC
  • Fundamentals of HVAC Equipment - Boilers, Furnaces
  • Valves and Meters
  • Radiant Heat Systems
  • Troubleshooting HVAC Equipment
  • Customer Service, Soft Skills, Work Ethic
HVAC Essentials and Fundamentals Module 2

Students will have the opportunity to learn the theory and hands-on skills to gain the foundational knowledge of Air-Conditioning and Forced Air Heating systems. The successful completion of HVAC module II will allow and prepare students for an entry-level position in an HVAC career. Topics include a review of the following:

  • Section 608 EPA Universal Certification
  • Safety
  • HVAC Mathematics
  • Print Reading
  • Advanced Heat Gain Theory
  • Theory of Electricity – II
  • HVAC Distribution Systems
  • Air Conditioning Equipment
  • Temperature and Pressure
  • Basic Refrigerant Cycle
  • Refrigerants
  • Working with Metering Devices
  • Troubleshooting of HVAC Equipment
  • Job Organization

Professional Development


Assertiveness can be one of the most difficult Emotional Intelligence skills to learn and really use effectively. In this class, we will first study what exactly assertiveness is and how to use it in different situations. We will discuss barriers to good assertiveness and how stress and relationships can impact the ability to be assertive. Class participants will get the chance to assess their own current level of competence as an assertive communicator, design their own assertive communications depending on the situation they are faced with, and learn some of the advantages of good assertiveness skills. We will use small group breakouts to brainstorm the best ways for participants to use assertiveness and one on one interactions to practice assertiveness skills.

Mastering Your Professionalism

Refined professional presence and self-awareness are anchors of your success. This highly interactive training is useful for senior leaders as well as people just beginning their professional lives. We explore a consideration for self, others, and teams, how to own your attitude and optimize your impact. One-third of HR and management professionals surveyed believe professionalism has declined, but only half of the participating companies had education programs to address professional behavior (Polk-Lepson Research Group). Professionalism sets equally skilled people apart and is a distinguishing factor. Learn to refine your professional presence. 

Transitions & Boundaries

One of the most difficult parts of supervision and management is dealing with the people challenges. These can include personality differences, work ethic differences, difficult personalities and the challenges associated with being promoted to a new position over people who were your co-workers. In this class newly promoted supervisors, seniors and managers will learn about how to change their perspectives on work based on their new assignments. We will discuss setting good boundaries, communication processes that will minimize discord and complaints, look at how to manage change processes as a new supervisor and how to deal with different personality types from a management perspective. Participants will walk away with strategies for their particular situation and for future challenging management situations.

Notary Public

This seminar prepares individuals for the NYS test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illuminate situations that the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethics and more. Tuition includes text.


10 Hour OSHA General Industry

The 10-hour General Industry Outreach Training Program provides entry level general industry workers broad awareness on recognizing and preventing hazards on a general industry site. The training covers a variety of safety and health hazards which a worker may encounter at a general industry site. OSHA recommends this training as an orientation to occupational safety and health. Workers must receive additional training on hazards specific to their job. Instructional time must be a minimum of 10 hours.

Root Cause Analysis and Corrective Action

This interactive, one-day training is designed to improve the problem-solving skills of all employee levels in any industry from healthcare and finance to human services and manufacturing by providing an understanding of the processes and techniques for root cause analysis and effective corrective action. The course presents the methodology and tools for determining the root cause of non-conformances, which allows for implementation of corrective action to prevent the problem from occurring again. Concepts will be reinforced through group workshop exercises. REGISTER: http://tcie.buffalo.edu/product/rca-jcc/

Hazwaste Refresher

This course will refresh skills in how to mitigate, contain, plug, patch, or otherwise stop the release of a hazardous substance through offensive response efforts. Upon completion of the course, students will have fully satisfied the OSHA 25 CFR 1910.120(q)(8) refresher training requirements for hazardous material technicians. Each student who satisfactorily completes this course will receive a Certificate of Completion and a letter for his/her personnel fine indication compliance with OSHA 25 CFR 1910.120(q)(8) training requirements.

Similar to machine guarding hazards, the unexpected energization of equipment can lead to serious accidents during servicing and maintenance operations. Learn the basics of developing an effective lockout/tagout program.
Emergency Medical Technician Refresher

The course’s tuition will be paid by the state for those meeting the eligibility requirements (Paid professional ambulance technicians and/or volunteer fire and ambulance personnel - those actively working with a fire department or other DOH certified EMS agency in Chautauqua/Cattaraugus County have priority over other applicants and the tuition will be paid by the state). 

ALL TUITION PAYMENTS ARE REQUIRED WITH THIS APPLICATION (Unless your tuition is being paid by the state due to your eligibility.)             

Who is Eligible to take the Refresher Course: Any current or former NYS EMT (not MET) is eligible to take the refresher course regardless of how many years it’s been since your NYS EMT certification expired. Previous EMT’s may not enroll in an original course.



The course prepares students for a phlebotomy career within a hospital, blood donation center, doctor's office, or other institution. The course will cover blood collection, specimen processing and storage, professionalism in a clinical setting, communication skills, and clerical, courier, and reception duties. Includes lectures, hands-on laboratory practices, and a clinical rotation at a local medical facility. Held at Warren Forest Hi-Ed Council, 589 Hospital Dr., Warren, PA.

Barrier Precautions

New York state law requires that persons licensed in identified health professions who practice in NYS must complete approved course work or training regarding infection control every four years to meet their licensing requirements. Barrier Precautions and Infection Control—Online Course - For details—https://www.sunyjcc.edu/continuing-education/online-courses

Business & Record Keeping

Basic Bookkeeping

Wherever you go, you see numbers...on addresses, phones, prices, and of course, money. Some of us enjoy working with numbers while others may have a fear of them. Attend this basic bookkeeping course where you will learn the basic concepts and standards underlying financial accounting systems. You will also learn the basic financial accounting statements: the income statement, balance sheet, and cash flow statement, as well as their interpretation. These are just a few of the topics we will cover.

Record Keeping for Business

Good record keeping is important even before your first transaction occurs. It can save you time and helps you to claim all the deductions to which you’re entitled, so give your business the best start! You'll learn why good record keeping is important, what records to keep and for how long, benefits of different systems and procedures, tips for retaining good records, and where to get help and support.

Understanding Cash Flow for Business

Boost your confidence and focus on the techniques in understanding your business financial statements and your ability to guide and control your company's financial future! The business owner must manage their cash flow in order to stay successful and to keep the business solvent. This class will offer ways in which the cash flow can be used as a management tool. Other topics to be covered include how to analyze, modify, and project cash flow. Participants will also learn about other resource data available to assist the business owner with the preparation and analysis of cash flow.