A medical office technology education provides you with the skills employers in healthcare facilities demand. The medical profession is exciting but complex. The typical physician does not have the time to perform the administrative responsibilities of the office. Administrative tasks are those procedures used to keep a medical practice office running efficiently, including front desk procedures, scheduling, records management, billing, insurance, coding, and medical transcription.

Today’s medical office specialist must possess technical skills along with personal skills. The assistant must have excellent communication, computer, and organizational skills. Computers are used in every kind of healthcare setting for many different tasks. Computer programs handle word processing, financial spreadsheets, and databases. With these programs, office personnel can handle billing, scheduling, account updating, insurance processing, and medical transcription. Excellent interpersonal skills are essential for the medical office specialist, who is usually the patient’s first contact with a busy office.

At JCC, you can complete either a certificate or an associate degree program in medical office technology. After completing the courses in the certificate program, you will be ready for entry level employment in many sites. If you choose the degree program, you will have a specialized medical background in medical transcription, medical coding, and medical insurance.

You’ll be able to apply the credits you earn in the certificate program toward the Associate in Applied Science degree in medical office technology. Those who complete the degree program will be able to transfer credits to a four-year institution.

Program is available online.


Minimum program credit hours: 60

Program Codes
Degree Option
Associate in Applied Science Degree
Hegis Code
Curriculum Code
General Requirements
21-22 credit hours Degree Requirements Met
ENG 1530: English Composition II3 BCOM H CENG
English Electives (college level)3 H CWRT
CMM 1510: Introduction to Communication or CMM 1610: Public Speaking3 (X) H
Social Sciences Electives6 S
BIO 1500: Human Biology or BIO 1510: Health Science3-4 NSCI N SR
Mathematics Electives (college level)3 N CMAT
Core Requirements
36 credit hours Degree Requirements Met
BUS 1220: College Keyboarding3
BUS 1320: Word Processing3
BUS 1410: Accounting Fundamentals3
BUS 2420: Professional Development/Internship5
MOT 1410: Medical Terminology3
MOT 1420: Medical Office Procedures3 VEDP
MOT 2430: Medical Transcription3
MOT 2440: Medical Coding I (CPT)3
MOT 2450: Medical Coding II (ICD-10-CM)3
CSC 1560: Microcomputer Applications I4
Any additional BUS course beyond the Core Requirements3
3 credit hours Degree Requirements Met
Important Points
  • Students are encouraged to consult with an advisor prior to selecting electives.
Program Student Learning Outcomes

Upon completion of the program, students will be able to:

  1. Show the ability to perform basic administrative medical assisting functions.
  2. Demonstrate appropriate written and verbal communication skills as a result of course written assignments, discussions, and class participation.
  3. Demonstrate proficiency in computer usage and word processing skills.
  4. Identify the importance of the value of learning as an ongoing process through portfolio development and professional development activities.
  5. Demonstrate the ability to use medical terminology appropriately. 
  6. Demonstrate an understanding of maintaining confidentiality of health information.
  7. Demonstrate critical thinking skills by analyzing case studies as they apply to problem solving within the medical office setting. 

Transfer Agreements

Our courses and programs are designed to give you a strong foundation in your area of study. But we know that for many of you, your time at JCC is just the first step in your educational journey. And when it's time for you to take your next step, that strong foundation, coupled with the wide variety of transfer agreements we maintain with several top colleges and universities, will help make your transfer process as smooth as possible. Learn More
It is important when planning your transfer to talk with your advisor about the specifics of each four-year college or university. 

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Jeanne Johnston, Director, Medical Office Technology/Office Technology
Jeanne JohnstonDirector, Medical Office Technology/Office Technology217 TECH, Cattaraugus County Campus716.376.7584Contact | Full Profile ▸