Beginning your path to success at JCC

Welcome to the first step in your journey at Jamestown Community College.

Our online New Student Orientation is designed to provide you with all the information you’ll need to be a successful student at JCC both inside the classroom and out. We have organized the information so that you can find answers to your questions such as: how do I pay for college, when do I register for classes, how can I get involved in student clubs, and how long will it take for me to earn a degree at JCC?

Our New Student Orientation will introduce you to opportunities that exist inside and outside the classroom so that you can create your own unique and rewarding pathway at JCC. We are committed to providing you the tools and support you need to be a successful student. You can do this, and we can help. So let’s get started!

President’s welcome

President Cory Duckworth

Congratulations and welcome to JCC! We are thrilled that you have decided to engage the next steps in your education at one of the finest colleges in the nation — Jamestown Community College. 

As our newest great student, you will soon discover that you have ready access to an exceptional faculty and staff who are fully dedicated to helping you achieve your desired successes. At JCC we are focused on creating an environment that puts you — the student — first! Our college promise is to connect you to your goals by providing challenging educational experiences in a caring environment.

At every turn, you will find that we are ready to assist, but we encourage you to take personal responsibility for directing your individualized learning pursuits. Hence, this online orientation has been designed to help you navigate a pathway to college success, career development, and personal fulfillment. Please take a few minutes to get acquainted with the some of the critical resources and personnel that are now available to you.

I wish you the very best as you begin your personal adventure here at JCC!

Very truly yours,

Cory L. Duckworth, J.D.

College Vision & Mission

Jamestown Community College is committed to you, the student.

Student responsibility statement

Student responsibility means you, the student, take an active role in your JCC education, and that you are accountable for your own academic success.

You’re accepted. What’s next?

Now that you are a JCC student, you will need to take a few more steps to make sure you’re ready for classes when the semester begins.

College Catalog

What courses and program majors would you like to take? What are your educational goals? Dive into our College Catalog to get started. We offer the first two years of a bachelor’s program, two-year degrees, one-year certificates, and a variety of non-credit continuing education courses.

On-campus orientation

New students may find comfort in attending an on-campus orientation, as well. By visiting campus for orientation, you will have the opportunity to meet student leaders, administrators, staff, faculty, and other new students; become better acquainted with campus and its facilities; and gain more information about frequently asked topics. On-campus orientation is only offered during the summer.

Advisement/scheduling classes

Meeting with your advisor is necessary for registering for proper classes and setting your course schedule.

Not sure who your advisor is? Follow these steps to find your primary advisor on Banner:

  1. Log on to Banner
  2. Click on the Student Tab at the top of the page
  3. Click on Student Records
  4. Click on View Student Information
  5. Select a term (most recent)
  6. Find Primary Advisor

Faculty expectations/syllabus

A syllabus is a contract between you and your course instructors. You are given a syllabus for each of your classes, and a copy is available in Blackboard. The syllabus includes an outline of the course, any required materials, grading and attendance policies, and information about contacting your instructor. The syllabus outlines all the information you are responsible for and the skills you will gain throughout the semester. Most importantly, it clearly states the expectations your instructors will have of you over the course of the semester.

Add/drop classes


If you wish to add courses, you must do so prior to the second scheduled class meeting for campus-based courses and prior to the first scheduled day for online courses. Any additions after these dates require the instructor’s permission. Permission cards are available at the registrar’s office on the Jamestown Campus, the Counseling and Career Center on the Cattaraugus County Campus, and the main office of the North County Center. Permission for online course additions may be obtained via e-mail through the registrar’s office at


If you wish to drop a course that has not begun, you can do so prior to the course start date. If you wish to drop a course once the semester has begun, you must do so prior to the conclusion of the first week of the semester. You must contact your academic advisor or the registrar’s office on the Jamestown campus, the Counseling and Career Center on the Cattaraugus County campus, and the main office on the North County Center to process a course drop. You will incur financial liability as of the first day of the semester. 

You may withdraw from a course with a grade of “W” up to and through 66% of the course meetings each semester. You are required to complete an Individual Withdrawal Card, obtain the instructor’s signature, and return the card to the registrar’s office in order to be withdrawn. You may also withdraw from all of your courses up until and through the last day of instruction. You are required to complete a Total Withdrawal Form, and return the form to the registrar’s office in order to be withdrawn from all of your courses.

Six-week grades

You can monitor your academic progress during the semester by accessing your six-week grades through Banner. While six-week grades are a good reflection of how you are performing in classes, they are not permanent and do not appear on your transcript. 

By receiving academic feedback at six weeks, you have the opportunity to address issues or concerns and to reach out for support if needed.  Access to six-week grades is available through self-service Banner by following the Student Records link. JCC offers many resources to help students improve academically. 

Technology overview

The JCC Help Desk is there for you whenever you need assistance with campus technology. You must access the Self Service Portal to log on to our Help Desk.  You can also contact the Help Desk by e-mail to seek assistance with technology on campus.

Still have questions? View our computer FAQs.


Visit the My JCC page to access your student e-mail account, online classroom, Banner, Blackboard, and other key resources that will help you succeed at JCC.

Understanding your bill

In effort to support a paperless, greener environment, JCC has stopped mailing paper bills. You can view your bill and pay it, all online.

Financial aid

Many of our students apply for financial aid and scholarships to help them pay for their education at JCC. You can, too.

Online learning

JCC offers many online courses that you can complete away from campus. You can earn many degrees and certificates 100% online at JCC. Additionally, Open SUNY provides you with an opportunity to engage in online courses offered by each of SUNY’s 64 campuses.

Academic support services

JCC is here for you when you need help in the classroom. In addition to on-campus learning centers that provide assistance with reading, writing, and study skills, we deliver one-to-one tutoring from trained students and experienced faculty.

Library services

The JCC libraries offer many tools and resources to help you with research for class projects and papers, studying for finals, exploring new ideas, and more. Go ahead: ask a reference question, access readings online, find scholarly information, or seek citation assistance. Get started by visiting the JCC Libraries' website.

Accessibility services

JCC is dedicated to helping students with disabilities earn grades that reflect their true abilities, not their disabilities. If you have a disability, or think you may have a disability, we encourage you to access our support services.

Counseling & career development services

JCC wants to connect you with your career goals. Counseling Services offers many services that will help you make employment and life decisions to set you up for future success.

Peer mentoring

Adjusting to college life isn’t always easy. Don’t worry: JCC has student peer mentors for just that reason. They provide support and guidance to help new students navigate their first semester.

Health services

JCC’s campus health centers are staffed by registered professional nurses who are trained to diagnose and treat minor health conditions and illnesses, as well as evaluate the need for emergency care. Contact or visit your campus health center for medical assistance.

Campus store & student ID

JCC’s campus stores offer the best available selection of textbooks and other materials needed for classes at the college. You can also purchase a student meal plan, tickets for campus events, postage stamps, and many school supplies at the stores.

The campus stores are also where you receive your photo IDs, which will grant you access to many programs and services, including the library and physical education facilities, and discounts at area businesses. It is essential that you obtain your ID as soon as possible. To receive your student ID, you must present a class schedule or student bill which shows your J# and photo ID. If you are a returning student, your ID needs to be validated for the current semester.

Dining on campus

Our Jamestown and Cattaraugus County campuses offer extensive meal plans and options for students living on and off campus.

Residence life

JCC’s residence halls add an exciting dimension to the college experience.

We provide housing for up to 340 students in our Jamestown Campus residence halls. Housing is also available to Cattaraugus County Campus students on the St. Bonaventure University campus.

You may submit a housing application with a $200 security deposit to the any JCC business office when you are accepted as a student. Rooms are filled on a first-come, first-served basis according to when applications are submitted.

Campus life

At JCC, you have many opportunities to engage in social, cultural, and educational activities, volunteer opportunities, and student leadership roles outside of the classroom. You can join a club or student organization, serve as a student voice on a college committee, participate in student government, or even try out for a role in a campus theatrical production.

Athletics & Intramurals

Play for JCC

Interested in playing a sport at the college level? JCC supports 14 national junior college athletic programs, many of which have won championships in recent years.

Intramural sports

JCC offers intramural sports designed for all individuals, regardless of skill level and experience. We have many opportunities for you to get involved and show your athletic side.

Campus safety & security

JCC is committed to maintaining security and safety on our campuses. Please familiarize yourself with the college's safety procedures and emergency response plans.

Preventing and eliminating sexual discrimination, harassment, assault, and violence on our campuses is a priority for JCC.

Other videos:

Substance free JCC

JCC is a tobacco-free college. Smoking and use of chewing tobacco is not allowed anywhere on campus-owned grounds, including parking lots, inside vehicles parked on campus, and in residence halls. JCC offers smoking cessation information for those wishing to quit.

substance free poster

Family Educational Rights and Privacy Act (FERPA)

Release of Student Information

JCC complies with the Family Educational Rights and Privacy Act (FERPA) by maintaining the confidentiality of all student educational records. JCC accords all the rights under the law, regardless of age, to individuals who are in attendance at the college and have educational records. No one outside the institution shall have access to, nor will the institution disclose any information from a student’s educational record without the consent of the student. 

Within JCC, only those members acting in the student’s educational interest are allowed access to student educational records. These members include administrative personnel and faculty, within the limits of their need to know.

Additionally, FERPA does permit the release of directory type information without the written consent of students. JCC reserves the right to disclose, at its discretion, the following information: names, permanent address, e-mail address, enrollment status, dates of attendance, class, previous institution(s) attended, major field of study, awards, honors, degree(s) conferred (including dates), and past and present participation in college activities. Students who wish the college to withhold such information must notify the registrar, in writing, prior to the start of each semester. Note: JCC considers students’ name and whether he/she is enrolled at the college as public information, essential to its operation. This, therefore, may be disclosed without restriction.

A copy of the FERPA document is on file in the registrar’s office and is available for review by students. Students who believe their privacy rights have been violated may file a complaint concerning alleged failure of the college to comply with the requirements of FERPA by contacting the Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Ave., SW, Washington, DC 20202-5920.

Community resources

JCC campus communities offer a wide range of resources available to students in times of need. Resources include: transportation, childcare, counseling, disability support, housing, medical assistance, and more.

JCC locations

Take a virtual tour to get yourself acquainted with your campus before classes start:


Thank you for participating in our online orientation. We value your feedback and ask you to submit an evaluation here or below to help us provide the best experience possible for your orientation needs. After submitting your evaluation, you will be entered into a raffle fora $100 gift card to the JCC Campus Store.

Click here if you cannot view the assessment, or to open the assessment in a new window.


Division of Student Development