Firstsource Advantage, LLC
Work Site Location: 
Amherst, NY
Job Description: 

This position gives individuals an opportunity to learn about the analytics field at an international, corporate level. The intern will have cross-functional exposure and will be expected to support the company’s short and long term objectives by working with the analytics team and operations, as well as fulfilling the following responsibilities: Daily, weekly, and monthly reporting pertaining to revenues and performance at agent, client, and company-wide level; Validate and distribute reports to upper management; Perform cost analysis for vendor services, projects, resources, etc.; Perform data analysis regarding agent performance, portfolio strategy, etc.; Act as a team member for various company projects, such as Six Sigma, cost reduction, and process improvement projects; Assist in the creation and development of reports and other projects.


Proficient with Microsoft Excel; Experience with SQL or other database query language preferred; Strong analytics/statistics background; Highly motivated and works well both independently and in a team environment; Strong analytical and problem solving skills; Action-oriented with ability to deliver timely and positive results.

Zip Code: 
Application Deadline: 

To apply for this internship, please contact the Office of Experiential Learning at 716.338.1381 or use this contact form.