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Workforce and Career Development

Filter by Campus: Cattaraugus County

Professional Development

Root Cause Analysis and Corrective Action

This interactive, one-day training program is designed to improve the problem-solving skills of all employee levels in any industry from health care and finance to human services and manufacturing by providing an understanding of the processes and techniques for root cause analysis and effective corrective action. The course presents the methodology and tools for determining the root cause of non-conformances, which allows for implementation of corrective action to prevent the problem from occurring again. Concepts will be reinforced through group workshop exercises. REGISTER: http://tcie.buffalo.edu/product/rca-jcc/

Notary Public

This seminar prepares individuals for the NYS test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illuminate situations that the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethics and much more. Tuition includes text.