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Workforce and Career Development


Online Pre-Collegiate Reading
This new course is designed to help students maximize their critical reading skills in preparation for college reading and college courses. The course builds on basic reading skills and further prepares students for success. Students will learn to find overt and implied main ideas, identify supporting details, make logical inferences, and draw valid conclusions as well as how to distinguish fact from opinion and understand how to read at varying speeds and levels of attention, according to purpose and text. This course is designed for student satisfaction and optimal learning supplemented by electronic textbooks, exercises, and mastery tests. Students will receive personal feedback and learning support from the instructor. Important: Required on-campus student orientation on April 16 from 5-7 p.m. in Carnahan Center, room 108. Registration deadline is April 9.
Pre-Collegiate Math II
The mathematical skills that you developed in Level I have prepared you for this next level. As you discovered in Level I, mathematics is the universal language regardless of your native country. You will learn how to solve higher level math problems than you ever thought possible. Students who successfully complete this class will have developed skills to test higher in the JCC placement test.
Pre-Collegiate Reading II
This course is a continuation of reading and writing topics taught in Level I. Additional skills of reinforcement will include inferencing, critical reading skills, and textbook reading strategies.

Professional Development

Operational Excellence Workshop

This workshop focuses on achieving breakthrough results via creating an alignment through an organization that concentrates on the significant needs of the customer and satisfies those needs better than competitors. Learn the necessary conditions to create a high performing organization, the roles of leadership and customer focus, measuring and establishing metrics, creating a stable and capable delivery system, identifying improvement initiatives and achieving a 20-25% improvement with the current workforce via engaging and producing a continuous improvement culture. Price includes lunch.

Root Cause Analysis and Corrective Action

This interactive, one-day training program is designed to improve the problem-solving skills of all employee levels in any industry from health care and finance to human services and manufacturing by providing an understanding of the processes and techniques for root cause analysis and effective corrective action. The course presents the methodology and tools for determining the root cause of non-conformances, which allows for implementation of corrective action to prevent the problem from occurring again. Concepts will be reinforced through group workshop exercises. REGISTER: http://tcie.buffalo.edu/product/rca-jcc/

Civil Service Test Preparation
Would you like to be better prepared for a civil service examination that is being offered? Are you currently employed, but your job requires you to take a civil service exam? If you answered yes to either question, take this workshop where participants will familiarize themselves with effective strategies to perform well on civil service examinations. Topics covered include format of civil service exams, test taking techniques, and anxiety management.
English As A Second Language (ESL) Level II

Do you have basic English language reading, writing and speaking skills? Would you like to improve your English language skills to help you communicate at work and in the community? This course is for high-level beginners who have a basic level of speaking, listening, reading and writing skills. Placement testing is provided to ensure students are in the correct level.

English As A Second Language (ESL) Level III

This course is for intermediate level, non-native English speaking students who want to continue to advance their skills.  The ideal student can read, write, and speak in English at more than a basic level.  The class helps the student continue to increase their level of understanding of the English language so they can perform better at work or to help them get closer to attending college in the future. Two options for class time make it convenient to attend. 

Click here for North County Center Flyer with Spanish translation:  North County Center - ESL Spring 2018 1.pdf

Notary Public

This seminar prepares individuals for the NYS test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illuminate situations that the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethics and much more. Tuition includes text.


Barrier Precautions
New York State law requires that persons licensed in identified health professions who practice in NYS must complete approved course work or training regarding infection control every four years to meet their licensing requirements. Want to take this course online instead? Complete the Barrier Precautions reading/quiz program at your convenience. You must have basic computer skills, internet access, and email.

The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, as well as other institutions. The course will cover necessary skills to be a phlebotomist; blood collection, specimen processing and storage, professionalism in a clinical setting, public speaking and communication skills, clerical and courier as well as reception and other duties. Lectures based on current, relevant phlebotomy procedures will be combined with hands-on laboratory practices, and a clinical rotation at a local hospital at the end of the course. Students must have a minimum of a high school diploma or GED, and an updated immunization record to participate in classes and clinical rotations. Lab coat and professional attire required. Price includes book. Full payment is due upon registration. Maximum 15 students. This is an evening class, but clinical rotations will have to be completed during normal daytime business hours. Warren Forest Hi-Ed Council is located at 589 Hospital Dr., Suite F, Warren, PA 16365


Similar to machine guarding hazards, the unexpected energization of equipment can lead to serious accidents during servicing and maintenance operations. Learn the basics of developing an effective lockout/tagout program.
Safe Workplace Electrical Practices—NFPA70E
This course is intended for employees who face a risk of electrical hazard from work they perform on equipment and circuits that are not totally de-energized. If lock out is not an option under 1910.333(a)(1) they also need to understand the electrical hazards present and how to incorporate safe work practices into the work they perform. This is not an NEC course, which describes acceptable electrical insulation, but rather a course to address current safe electrical work practices and how to incorporate the new NFPA 70 E requirements into your workplace.
OSHA Safety Updates for 2018

This session will cover “What’s New” within OSHA including how OSHA selects establishments to be inspected, OSHA inspections and penalties, the Safe + Sound campaign, OSHA Stand-Downs, various other safety and health campaigns that OSHA is promoting, a brief overview of OSHA’s newest regulations including respirable crystalline silica, beryllium, walking and working surfaces, re-sources where small employers can obtain help in complying with OSHA regulations, and a brief description of significant cases and what went wrong . If time permits, the session will cover a “Virtual Inspection”.


This session will cover the basic mechanics of OSHA recordkeeping such as:

- Who has to keep OSHA injury and illness records?

- What records have to be kept?

- What has to be recorded?

- How long do injury and illness records have to be retained?

- What injuries or illnesses need to be reported to OSHA?

- When do employers have to electronically submit their OSHA injury and illness data to OSHA?

- What are the top recordkeeping violations?

At the conclusion of this session, these questions and others will be addressed so that those attending should have a basic under-standing of the OSHA recordkeeping regulations.

For registration, please contact SBDC at 716-338-1024

10 Hour OSHA General Industry
This 10-hour General Industry training covers OSHA’s required curriculum for worker safety instruction, including: hazard identification, accident prevention and worker rights & responsibilities. This program is presented by an authorized General Industry Outreach Trainer and upon successful completion of the course participants receive OSHA’s 10-Hour General Industry Occupational Safety and Health Training card. The program will help companies reduce costly accidents and the risk of OSHA citations, fines and penalties by teaching employees to assess risk, improve safety awareness and prevent accidents. Course topics include: introduction to OSHA, Slips, Trips & Falls Protection, Fire Prevention/Egress/Emergency Action Plans, Electrical (Lock Out/Tag Out), Personal Protective Equipment, Hazard Communication (GHS), Machine Guarding, Ergonomics/Safe Lifting, and elements of an effective Safety & Health Program.